Your satisfaction is guaranteed when you buy Pella Veterinary
Apparel. Garments may be returned for exchange if they have
not been worn, washed, or do not have embroidery. Garment must be
clean and in original condition or it will be returned. If a garment
is defective, it may be returned for inspection to determine if
it is to be replaced or repaired. For repairs, please call in for
quote. All returns are subject to inspection.
Send garments to:
Pella Products, Inc.
Returns Dept.
1359 Hwy 63 S.
New Sharon, IA 50207
You may ship garments back in any form of delivery. Enclose packing
list, along with notations as to exchange or credit request to account
or credit card. We do not give out refund checks for cash orders,
only credit to account for future orders. Garments with embroidery
will not be accepted for exchange or credit, unless listed as returnable.
For faster service you may also reorder over the phone. Please let
us know that you are returning garments for exchange when ordering.
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